An exciting career opportunity for the position of Cashier in the Group Finance Department at the City of Johannesburg. This is a permanent position offering a competitive remuneration package of R12 076,97 per month, excluding benefits. The position is available in various regions, providing a chance for growth and development in a supportive environment. Permanent Cashier Position at City of Johannesburg
Position Overview
Designation: Cashier
Department: Group Finance
Branch: Customer Relations Services Centre
Location: Various Regions
Remuneration: R12 076,97 pm (basic salary excluding benefits)
Appointment Requirements
- Educational Qualification: Grade 10/NQF level 2
- Experience: Minimum of 6 months of relevant experience within the cash collection environment
Primary Function
The primary function of this role is to process and accept all forms of payments, including cash, cheques, and credit cards, within the Customer Services Centre. This involves ensuring accuracy and efficiency in handling transactions and providing excellent customer service.
Key Responsibilities
Development and Policy Input
- Policy Development: Contribute to the development, review, and update of policies and standard operating procedures.
- By-Law Compliance: Ensure compliance with relevant by-laws to achieve the strategic objectives of the Customer Service Centre.
Customer Service Excellence
- Customer Relations Management: Maintain high standards of customer service by managing customer relations effectively.
- Communication Skills: Utilize strong communication skills to interact with customers and resolve any queries or issues.
Team Collaboration
- Teamwork: Work collaboratively with team members to ensure smooth operations within the Customer Services Centre.
- Professionalism and Confidentiality: Uphold professionalism and confidentiality in all dealings.
Competencies and Skills
Leading Competencies
- Teamwork: Ability to work effectively within a team.
- Professionalism: Demonstrating professionalism in all interactions.
- Confidentiality: Maintaining confidentiality of customer information.
- Attention to Detail: Ensuring accuracy in all transactions and processes.
- Integrity: Upholding high ethical standards.
Core Competencies
- Customer Relation Management: Expertise in managing customer relations.
- Communication Skills: Proficient in both written and verbal communication.
- Legislation and Standards: Knowledge of relevant protocols, legislation, and standards.
- Collaborative Teamwork: Ability to collaborate and work as part of a team.
- Values and Integrity: Adherence to strong values and integrity.
- Attention to Detail: Focus on accuracy and quality in all tasks.
- Customer and Service Delivery Management: Commitment to delivering high-quality service in line with Batho Pele principles.
- Professionalism: Maintaining a professional demeanor in all interactions.
Employment Equity and Application Information
The City of Johannesburg is committed to employment equity and encourages suitably qualified candidates from designated groups, including those with disabilities, to apply. Appointments will be made in line with the approved Employment Equity Plan to promote equitable representation in terms of race, gender, and disability.
Application Process
Note: Only online applications will be considered. To apply, please use the following link: Apply Online
Enquiries Only:
Contact Person: Tshepiso Nemaangani
Tel No: 011 021 4703
Closing Date
Closing Date: Tuesday, 23 July 2024
Important Information
Applicants who do not receive a response within six (6) weeks of the closing date should consider their application unsuccessful. By submitting your application, you consent to the use of your personal information for recruitment purposes, including risk checks such as credit record, CV validation, employment record verification, criminal check, and identity validation.
Conclusion
This position offers a unique opportunity to join the City of Johannesburg’s Group Finance Department. Permanent cashier position at city of johannesburg salary is R12 076,97 pm (basic salary excluding benefits) If you meet the qualifications and are passionate about customer service and financial management, we encourage you to apply and become a part of our dynamic team. Permanent Cashier Position at City of Johannesburg. City of Joburg vacancies 2024
