Purpose of the Position
PEP is seeking a dynamic and driven Store Manager to lead our Eshowe (Ishongwe Mall) team to new heights. The ideal candidate will be responsible for driving sales, controlling costs, mitigating risks, preventing stock loss, and maintaining world-class store standards. This is an exceptional opportunity for a motivated individual to make a significant impact in a fast-paced retail environment. Store Manager wanted at Eshowe
Job Requirements
- Educational Background: Grade 12 is essential; a tertiary education in business or retail is advantageous.
- Experience: Ideally, 1-2 years of experience in a retail environment within a leadership role.
- Technical Skills: Proficient in Microsoft Office and/or Google GSuite.
- Language Proficiency: Fluent in English.
Key Responsibilities
Drive Sales and Customer Service Excellence
- Customer Service: Elevate the customer experience by ensuring outstanding service and maintaining high store standards.
- Sales Strategy: Implement effective sales strategies to meet business KPIs and boost store performance.
- Promotions: Manage promotional activities to maximize customer engagement and sales.
Stock Management and Loss Prevention
- Inventory Control: Maintain optimal stock levels through efficient stock management practices.
- Loss Prevention: Minimize stock loss by fostering a healthy store culture, adhering to security protocols, and implementing robust stock and cash handling procedures.
Cost Management and Efficiency
- Cost Control: Drive store efficiencies by adhering to the company’s low-cost culture.
- Budget Management: Ensure that all financial aspects of the store are managed effectively to meet budgetary targets.
Administrative Excellence
- Store Administration: Perform all administrative duties in alignment with company guidelines to ensure smooth store operations.
- Compliance: Ensure the store complies with all legal and company standards.
Leadership and Team Development
- Team Leadership: Lead a dynamic team of Dynamos, focusing on training, coaching, and performance management.
- Team Culture: Cultivate a positive team environment that promotes collaboration and excellence.
- Health and Safety: Uphold health, safety, and housekeeping standards within the store.
Desired Attributes
- Passion for Retail: Demonstrate a deep passion for retail to deliver a world-class customer experience.
- Integrity: Exhibit integrity and a willingness to go the extra mile.
- Leadership Skills: Strong interpersonal, communication, and leadership skills.
- Managerial Capabilities: Ability to plan, lead, organize, and control effectively.
- Resilience: Ability to work under pressure in a fast-paced environment.
- Flexibility: Willingness to work retail hours.
Closing date: Not Specified
Career Development and Equal Opportunity
Equal opportunity and commitment foster a diverse and inclusive workplace. Preference will be given to candidates from the Internal Development Pool. If you do not hear from us within four weeks of the closing date, please consider your application unsuccessful.
